Reporting Suite
We provided a full suite of reports, all filterable to exactly the dates, times, users or campaigns you need. Further, our user permission system ensures no visiblity in the reports of any campaigns or agents the user doesn't have access to.
With our Enhanced Reporting & HR suite, you gain the ability to log and monitor QA scores for performance, disciplinary track records, holiday allowances and requests, and much more. Further all our data is available via our API in JSON, XML or CSV format for your own reporting systems.